Black Lined Journal

After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences. If you’d like an update on your order, please check your order fulfillment email for your tracking number.

Because we partner with a few Production Partners some of purchases can be shipped separately. If that is the case, you will be provided with two tracking numbers. If you have further questions or concerns, let us know we are happy to help you!

We’re happy to offer a free replacement or refund if there is any damage to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out with photo evidence of the item’s improper condition within 7 days of product delivery.